Frequently asked questions !!

What is BDIXPro.com?
BDIXPro.com is a provider of Virtual Private Servers (VPS) in Bangladesh and the USA, along with shared licenses for software like cPanel, LiteSpeed, and more.
What services does BDIXPro.com offer?
We offer VPS hosting solutions in Bangladesh and the USA, as well as shared licenses for popular server management tools.
What are shared licenses?
Shared licenses allow multiple users to access premium software like cPanel, CloudLinux, and LiteSpeed at an affordable cost.
What locations are available for your VPS services?
Our VPS hosting is available in Bangladesh and the USA.
How do I get started with BDIXPro.com?
You can start by selecting a VPS plan from our website and completing the registration and payment process.

What are the benefits of your VPS hosting?
Our VPS solutions offer high-speed performance, scalability, and reliability, tailored to meet your hosting needs.
Do you offer managed or unmanaged VPS services?
We primarily offer unmanaged VPS solutions, but support options are available for assistance.
Can I upgrade my VPS plan later?
Yes, you can upgrade your VPS plan at any time to meet your growing needs.
What is the uptime guarantee for your VPS services?
We strive to provide 99.9% uptime for all VPS hosting plans.
Can I host multiple websites on a single VPS?
Yes, you can host multiple websites on your VPS, depending on the resources of your chosen plan.

How does the shared licensing system work?
We provide shared licenses that allow you to access premium software features at a fraction of the cost of a dedicated license.
What software licenses do you provide?
We provide shared licenses for cPanel, LiteSpeed, CloudLinux, and other popular tools.
Are the shared licenses genuine?
Yes, all shared licenses provided by BDIXPro.com are genuine and fully functional.
Can I transfer my existing license to your platform?
No, shared licenses are provided as part of our services and cannot be transferred.
What happens if my shared license stops working?
In the rare case of an issue, our support team will assist you in resolving it promptly.

What payment methods do you accept?
We accept payments via credit/debit cards, bank transfers, and popular payment gateways.
Do you offer refunds?
Refunds are only available for new customers within the first 7 days of service activation. Please refer to our Refund Policy for details.
How do I contact support?
You can contact our support team via email at support@bdixpro.com or through our live chat feature on the website.
Is there a setup fee for VPS services?
No, we do not charge any setup fees for our VPS services.
Do you provide backups for VPS hosting?
While we take security measures, customers are responsible for maintaining their own backups.

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